It’s all done by telephone, e-mail, fax and U.S. mail. To get started, clients fill out a comprehensive questionnaire, sent by the writer, that elicits biographical information.

You’ll next be interviewed over the telephone to fill in any other details you wish included.

You’ll be asked to contemplate the turning points in your life or your loved one’s life. You’ll also be asked what surprised you about the way your life, or your loved one’s life, turned out.

A first draft is written. It is then sent back and forth for editing and revision until it’s just right.

Fees for a custom obituary are $125 per hour. A final story typically costs in the range of $750 to $875.